Frequently asked questions
Where does TRACKITO work?
TRACKITO can be used in all countries of the EU, Switzerland, Norway, USA and Russia. Data tariff price differs in accordance with country in which the device was purchased (see terms and conditions).
Do I need my own SIM card?
NO. TRACKITO is equipped with a built-in SIM chip card, which connects to the Internet via Vodafone and partner networks.
Do I have to pay monthly fees?
The stated purchase price includes TRACKITO module with pre-paid data for one year (limited to 4 MB per month). After the year elapses, you can purchase more data directly in the administration section. Internet fees to your provider are not included. Here you can find the tariff pricelist.
How are the data limited?
Data consumption is set to a maximum of 3 MB per month + 12 MB data package which can be drawn any time during a year period. This limit is sufficient for regular use of TRACKITO. However, if the module is in the Tracking mode often or for long periods of time, the pre-paid data might be exceeded. If your data consumption approaches the total limit, we will inform you via e-mail. You can increase your data limit at any time directly from TRACKITO administration section.
What is the battery life?
The battery life is up to 6 months under regular use. Battery life is affected especially by outside temperature, frequency of changes of location and module settings parameters.
Where can I buy TRACKITO?
You can buy Trackito in our E-Shop and at the retailers listed on this websites.